Jennifer McClure`

Equipping people leaders to navigate change — and design the future — with boldness and purpose.

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Written by Jennifer McClure

Who Should Recruiters Follow On Twitter? 100+ Suggestions

One of the most popular posts on this blog continues to be 10 People All Recruiters Should Follow on Twitter – and two of the top ten search phrases that land people here are "Twitter for Recruiters" and "Recruiters to follow on Twitter". Hopefully, when they arrive here, they're finding helpful content on using Twitter for Sourcing/Recruiting and thanks to a heads up from HR Technology Blogger Steve Boese recently about a new Twitter app (TweepML), I'd like to share a suggested "Recruiter Twitter Starter Pack" of 100 Recruiters/HR/Talent Management professionals that I recommend following on Twitter.

One of the coolest things about TweepML lists is that you can click on one button to automatically follow everyone on the suggested list or view the profiles and select just a few. Users can create lists of up to 100 suggested Follows, so while my list doesn't include everyone in the industry that I follow or learn from, I tried to create a good mix that would be helpful for a Recruiter/HR pro new to Twitter or someone building a network of Talent Management professionals. 

So without further ado, click on the icon below to access my suggested Recruiter Twitter Starter Pack:

Bonus #1: Steve shared two lists of his suggested Follows for HR and Recruiting Peeps (that's 200 people on Twitter) on his blog – Steve Boese's HR Technology – and I'd suggest that you go here and follow his suggestions as well. There's definitely some overlap in our lists, but that just confirms that great minds think alike.

Bonus #2: Follow @badbanana. Nothing to do with recruiting or HR, but a seriously funny dude who makes me laugh every day. And I deal with people here in Cincy Recruiter's World, which means some days I desperately need a laugh!

If you've been a late adopter or a Twitter-Hater, hopefully you're starting to thaw – or at least develop a slight interest in figuring out how to use this increasingly popular tool in your sourcing and recruiting efforts. (If not, you can always bookmark this post and come back to it later when you reach that point… like tomorrow, or maybe next week.)

Who'd I miss on my Recruiter/Talent Management suggestions? Add yourself or your suggestions in the Comments so people can find you here!

Categories: Blog, Human Resources, Recruiting, Twitter
Posted on October 7, 2009

Written by Jennifer McClure

Searching For a Job? Don’t Call a Recruiter – Think Like a Recruiter

Jobsearchnewspaper If you’re currently searching for a job, I can relate to you in many ways. I’ve been a job seeker, a hiring manager who’s interviewed candidates, and now I’m a Recruiter and active networker who interacts with people at all stages of career transition on a daily basis.

In my current role, I come in contact with many job seekers who believe (or hope) that the answer to their current situation is to contact a Recruiter and turn over their job search to them. They need a job – and the Recruiter needs to place someone in a job in order to make money.

Sounds like a win-win for both right?

Unfortunately, that’s not the way it works with most Recruiters, and my concern is that many end up frustrated with us because we aren’t finding them a job, or they don’t feel that we’re interested in helping them.

The straight scoop is that it’s highly unlikely a Recruiter will personally take on your job search, provide you with contacts that are hiring, make calls for you, or (shocker) even place you in your next job.

Typically, individuals placed by Recruiters are identified in one of two ways. They’re either found out of the blue (cold-called) by a Recruiter searching for someone that specifically matches their skills and experience, or they were top of mind for a Recruiter when an opportunity came along (specifically matching their skills and experience) because they had developed a relationship with the Recruiter through regular interaction and/or providing referrals in the past.

While that may be disappointing to hear for those new to the job hunt, it’s true.

The reality in today’s economy is that most Recruiters are very much in the same boat as job seekers right now. If jobs are harder to come by, so are “job orders”, and the majority of a Recruiter’s time and energy is devoted to developing new business.

So what’s a job seeker to do if Recruiters aren’t the answer?

My best advice to you – if you can’t beat ’em, join ’em. Make like a Recruiter, become your own Headhunter, and create opportunities for yourself by doing the following:

1. You must get out and network.

You knew this would be number one right? The simple truth is that there’s no way to get around it. And it will take time. No one magically hands over new clients to Recruiters – they have to actively seek them out and find them.

In my case, in addition to working with current clients, I spend a good portion of every day in some sort of networking or relationship building activity (i.e. business development). I attend networking and professional association meetings, make regular phone calls, schedule meetings with key relationships to keep in touch, etc. etc.

As a job seeker, you MUST be actively networking to secure your next job. In fact – networking IS your current job!

2. Focus on helping others.

Take advantage of every opportunity to connect or help other people where it makes sense.

As a Recruiter, I’m always on the lookout for ways to provide referrals or to connect my clients and relationships to people or resources that can help them.

By adding value to our relationship and helping them with their needs, they typically also want to help me. (Note: 100% of my current clients were referrals from someone that I helped at some point and expected nothing in return.) Those in career transition who do this well tend to land sooner and develop armies of people interested in helping them.

Call it Career Karma, Givers Gain, or whatever fits, but it works and I see it in action all of the time.

3. Develop and communicate your “Brand” effectively. 

Just as there are an overwhelming number of people out there today searching for jobs, the competition among Recruiters is fierce to secure clients and opportunities. As a result, each of us must work to distinguish ourselves from the pack. I personally do this by ensuring that my key relationships know what I do (Executive Recruiting, Executive Coaching, Consulting, Speaking/Training) and the types of people that are most beneficial for me to connect with (decision-makers, business owners and C-level executives).

Unfortunately, many frustrated job seekers are branding themselves this way – “I’m open to any opportunity where I can utilize the many skills I have in any industry”. This type of statement does nothing to make them memorable and unfortunately gives the people that they interact with no idea (or initiative) to help them or refer them.

4. Research companies and opportunities to “position yourself to be lucky”.

Recruiters must have a hand on the pulse of what’s going on at all times in the industries and communities where their target clients are. Many an opportunity is uncovered by reading newspapers and industry or professional publications and keeping an ear to the ground.

Recruiters read between the lines of growth, restructuring, new hire, promotion and even layoff announcements and rumors to identify opportunities. We then tap into our networks to connect with the right individuals in these companies to explore how we can add value. Job seekers who do the same thing often identify un-posted or not-yet-created opportunities for themselves as well.

“Luck” typically happens to those who have placed themselves in a position to be successful.

For the record, I truly wish I could help each and every person that reaches out to me to find the perfect job. Also for the record, finding jobs for people is not what I (or other Recruiters) do. It’s actually the opposite – I find specific people for specific leadership and key individual contributor roles at my client companies (who are the ones who pay for my services).

The good news is that you – the job seeker – can employ the exact same tactics that I (and other Recruiters) use to develop new business towards developing your next great career opportunity.

Now, let’s go get ’em!

Categories: Blog, Job Search, Networking, Personal Branding, Recruiting
Posted on February 11, 2009

Written by Jennifer McClure

So, You Think You’re Drowning in Applicants? Try 1.2 Million in One Month!

Macys-logo Today’s post is an interview with Linda Little, Director of Executive Recruiting at Macy’s, Inc. Linda and I originally met on-line (no, not on one of *those* sites) when she answered a question I posed on LinkedIn seeking topics for networking meetings for senior-level executives. Her willingness to help me out got her dragged into being a speaker at one of the events I host (she was awesome) and now I’m interviewing her for my blog. (In related news, it is only a rumor that the world revolves around me…)

How’d you end up here Linda?

I started my career as an Aircraft Mechanic in the Air Force. After leaving the Air Force, I got into Subway restaurant franchises and eventually sold those. I ended up at a recruiting firm to see if they could help me figure out what I wanted to do next and the woman I met with talked me into becoming a Recruiter. Here I am – 17 years later! Initially, I recruited in the restaurant, hospitality and casino industries and I would basically get the phone book out and dial for dollars. Eventually, I opened my own agency, working mainly in the defense industry. After selling my firm, I’ve been here at Macy’s a little over 2 years now.

Tell us a little about Macy’s, Inc. and what your job involves…

Macy’s just celebrated 150 years in business this past year and we have over 800 stores/180,000 employees. During the 3-month holiday season, our employment grows to around 400,000 including everything from those working on the Macy’s Thanksgiving Day Parade to those working in our stores. I’m personally responsible for recruiting at the VP level and above and for some Director level positions. I lead a team of 37 Recruiters nation-wide, and we have groups that support specific divisions, college recruiting and hourly high-volume recruiting. A big part of my job also includes planning new and exciting things to improve our recruiting efforts in the future.

Sounds like a big job! What’s your biggest challenge?

In November 2008, we had 1,247,000 people visit the Macy’s Jobs career site, and we average about 600,000 visits per month. Typically, 60% of those who visit our site will apply for a job and the challenge is to get all of those people through our system efficiently while ensuring that they all have a good experience with Macy’s. To us, you’re either an employee who is a customer, or a customer. We need to make sure that every applicant is touched, handled correctly and communicated with. If we don’t handle the 500,000 – 1,000,000+ people coming through our system each month properly, that’s a lot of potentially angry customers!

You’re a very active and accessible networker. Upsides? Downsides?

Networking is a really big thing for me and I’m constantly meeting new people/pipelining potential candidates. I attend many local, industry and retail-specific networking events to learn more about the industry and also to meet people. The upside is that if you’re accessible, the people you want to find you usually will. The downside is the volume. Many people also reach you that you’re not looking for, and managing all of the people who come at you – while making sure they have a positive experience – is a constant thing. Sometimes, things fall through the cracks for me just like they do for everyone else, but I work really hard at it. I get to the office early and spend a solid 2 hours managing my LinkedIn account and email before my day “starts”. After that, I’m on the phone for the next 3 – 4 hours, and then I’m in meetings much of the remaining part of the day.

Is LinkedIn a big part of your recruiting strategy?

I’m a big LinkedIn fan. I use it to network for positions I’m personally working on and I encourage my team to actively use it as well. I’m an “old-school” recruiter who believes in straight up direct contact. When I identify someone I’m interested in, I reach out to show an interest and develop a relationship with them first. Then, if there’s an opportunity to match them with a position at Macy’s in the future, we’ll go from there. I have the free membership on LinkedIn and I have enough connections that I can usually reach the people I’m interested in with no problem. One of my favorite resources is LinkedIn Groups. If I’m in the same Group as a person I’m interested in, it’s easy to contact them directly. We’ve hired 22 executives this year at Macy’s through my personal LinkedIn activity. That’s 1.7 per month from a free membership!

If you could choose only 3 tools for recruiting, what would they be?

The branded Macy’s Jobs website, LinkedIn and Search Engine Marketing. Our website works very well, and I’ve already explained why I love LinkedIn. SEM is very cost effective and efficient. For a few thousand dollars, we can target certain combinations of words and specific cities and we get hundreds of thousands of clicks. Once someone clicks our ad, they’re taken to a landing page where we can quickly qualify them to determine if they’re someone we should be talking with. It’s a really great tool for getting people into our funnel.

What’s you best recruiting tip?

Answer the phone every single time it rings if you can. If not, you’ll get buried in voicemail and remain there all week. Just answer it! I’ve never understood why some Recruiters don’t answer their phone. Go ahead and deal with the good, the bad or the ugly. Stringing people along doesn’t help anything.

Thanks to Linda for taking the time to speak with me about her career and some of what makes the Macy’s recruiting team successful! Now, I’m off to the Macy’s Jobs website to apply for a job holding the Snoopy float in next year’s parade. However, I hear if I’m rejected, I’ll get some Macy’s coupons to ease my pain – so it’s a win-win either way. Sweet!

Categories: Blog, Interviewing, LinkedIn, Recruiting
Posted on December 19, 2008

Written by Jennifer McClure

Your Interview Process – Too Hot, Too Cold or Just Right?

Fistful_of_talentToday over on Fistful of Talent, I share the true story of an interview for a senior level candidate gone wrong (only the name has been changed to protect the innocent), as well as some suggestions for companies and recruiters to ensure that their interview process enables them to attract top talent.

Check out my post to learn how the 2008 version Goldilocks (of Goldilocks and The Three Bears fame) needs to be treated in order to find your interview process “just right”.

I’d love for you to add your comments, additions  or suggestions to the post as well!

I’m thrilled to be a part of the motley crew over at FOT – a smart and generally snarky gang of Recruiters, HR, Consultants and Corporate types who share information, opinions and occasional rants on all things related to Talent Management. Our fearless leader is Kris Dunn – The HR Capitalist – who is to blame has been a big supporter to me in getting the Unbridled Talent blog off the ground.

If you haven’t already subscribed to Fistful of Talent and The HR Capitalist… well what are you waiting for? Click on the links, follow the instructions and add both to your RSS feed or subscribe via email today!

On some days, you’ll thank me. 🙂

Categories: Blog, Interviewing, Recruiting
Posted on November 4, 2008

Written by Jennifer McClure

I Hate Recruiters! Why Do They Pigeonhole Me?

The short answer? Because they don’t know you.

Last week, I spoke to a group of MBA students at a local University about how to use social media in their job search. At one point in the workshop, a young gentleman raised his hand requesting permission to ask a question that was “off-topic”. Since I’m always up for a good off-topic question, permission was quickly granted, and he continued.

The student shared that he wasn’t very fond of recruiters in general (present company excepted of course), because they only view him based upon his past experience, not for what he wants to be – or can be. Since he currently held a sales position in a hot industry, recruiters were very interested in talking with him about similar roles, but not about the career move he wants to make – a leadership role in another industry.

“How do you get a recruiter to pay attention to you when you contact them because you want to make a career change, or change industries?”

[Read more…]

Categories: Blog, Personal Development, Recruiting
Posted on October 28, 2008

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