Jennifer McClure`

Helping Leaders Leverage Influence & Create Maximum Impact.

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AWESOMENESS Is Not Accidental [Slideshare] #DisruptHR

Last night, I had the honor of hosting the first Disrupt HR event in Cincinnati, Ohio along with my friends Chris Ostoich and Steve Browne.

Well actually, Chris and his fantastic team at BlackbookHR did all of the hard work, and Steve and I just sort of showed up. Which was perfect.

On the agenda for the night was some good old fashioned networking, festive beverages at the historic Rhinegeist Brewery and 13 brave presenters delivering Ignite-style talks on variety of topics including human resources, talent, diversity, culture.

Chris Ostoich – Founder & CEO, BlackbookHR

Elizabeth Borton – Owner & President, Write On Target

James Biro – Plant Director, Kellogg Company

P.G. Sittenfeld – Cincinnati City Councilman

Kristie Aiuto – HR Manager, Procter & Gamble

David Le – Managing Member, The Lang Thang Group

Steve Browne – Executive Director of Human Resources, LaRosa’s Inc.

Josh Heuser – Founder, AGAR and Partner, Mainstay Rock Bar

Pat Reiber – Relationship Manager & Executive Recruiter, Centennial Inc.

John Herman – CEO, Epipheo

Craig Bryant – Founder & Product Manager, Kin

Jennifer McClure – President, Unbridled Talent LLC

Laurie Ruettimann – Writer, Speaker & Consultant, The Cynical Girl

 This was my first Ignite-style talk (5 minutes, 20 slides automatically advancing in 15 second increments) and it was a challenge!

Thankfully, I survived and it’s sufficient to say that I have used up my quota for saying the word Awesome in 2013. Which is Awesome. 🙂

Below is the deck from my talk (email subscribers click here to view).

Special thanks to the Disrupt HR sponsors, for without them, this event wouldn’t have been possible.

BlackbookHR

Centennial, Inc.

Paycor

Plum Street Productions

Event Enterprises

Interested in hosting a Disrupt event in your town? Let me know and I can hook you up with the right folks to get you started!

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The Most In-Demand Skills and Competencies for the Future of HR

Recently, WANTED Analytics published the “20 Most In-Demand HR Skills” – compiled by listing the most commonly specified tools, technologies and other skills that people in the HR field are required to have based upon online job ads.

WANTED’s list included:

  1. Oracle HRIS
  2. Legal compliance
  3. Oracle PeopleSoft
  4. Applicant Tracking Software (ATS)
  5. Human Resource Information Systems (HRIS)

Click here to see the full list of 20 “in-demand” skills.

I must say that I was disappointed in the content of this list – but not necessarily surprised. As is often the case, it appears that when companies are searching for HR talent, their wish-list is filled with administrative and compliance focused activities.

Boo.

At the same time, the HR profession is maligned and impugned for being focused on process over innovation and administrivia over enabling success in the organization.

But I don’t blame HR. I blame the leaders of organizations who haven’t changed their perceptions, expectations or hiring requirements (see above) for the function that touches every aspect of an organization’s unique competitive advantage – their people.

Over the years, I’ve spoken with many CEO’s and business leaders who bemoan the fact that HR isn’t a strategic partner in their organization, while at the same time compensating their HR professional well below other leaders in the company and also marginalizing their ability to contribute by not including them in discussions beyond policies, payroll and benefits.

In one specific conversation with a CEO who wanted to replace his current Director of HR for not being “strategic”, I asked him how he would describe a strategic HR professional. His response? “Someone who takes care of all of that HR stuff so I don’t have to talk to them.”

Unrealistic.

To get the most out of the HR function, the mandate of every business leader should be to view the department not just as an administrative or “people” function, but as a business function critical to execution of the strategic plan of the company – and to staff this critical business function with the best and brightest talent available to ensure the organization’s success.

Why?

Because the caliber and quality of the talent in the Human Resources/Talent Acquisition functions has a direct effect on the caliber and quality of talent that an organization is able to attract, recruit and retain.

I think the list of the Most In-Demand HR Skills and Competencies for the Future of HR should look more like this:

  1. Strategic thinking
  2. Decision-making
  3. Data analysis
  4. Predictive-modeling
  5. Organizational design
  6. Coaching and influencing
  7. Recruiting/Talent acquisition
  8. Content marketing
  9. Financial acumen
  10. Technology/Information Systems

Let’s stop giving attention to what HR doesn’t do or why HR isn’t needed anymore, and instead focus on hiring and developing HR Leaders with the skills, talents and abilities necessary to have maximum impact in their organizations and within their profession in the future.

Question: What would you add to the list? Leave a comment to let me know what we should expect from HR professionals of the future.

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Unbridled Talent LLC is a consulting and advisory firm providing services to clients in the areas of leadership development, executive communication skills and talent strategy. Jennifer McClure offers keynotes, workshops and training that inspire and teach business leaders to be more effective in their careers and as leaders of their organization’s most valuable resource – people. Contact us to schedule an event or to discuss our strategic consulting and advisory services.

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Dealing With Difficult Employees: What Not To Say [Entrepreneur.com]

As a Leader, it’s part of your job to sometimes have difficult conversations with employees. But nobody likes doing this, so it helps to prepare how you’ll handle the situation in advance.

Recently, myself, Donna Rogers and Susan Strayer LaMotte were asked to share some tips on what to say/what not to say during difficult situations in an article on Entrepreneur.com – Difficult Conversations: What Not To Say.

Entrepreneur.com logo

Here’s a tidbit from the article with my views on what can happen when an employee is angry and ready to unload:

As the person delivering awkward or unpleasant news to a staffer, you often try to make yourself feel better by giving the employee time to defend themselves, but this often disintegrates into an arguing and finger pointing. This then puts you in a defensive posture. “It almost always goes south the more explanation you provide,” says McClure. “If then you get some small fact wrong, it distracts from the actual conversation and you are both on the defensive.

Read more about how to handle this type of difficult situation, as well as two others by checking out the entire article on Entrepreneur.com.

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Unbridled Talent LLC is a consulting and advisory firm providing services to clients in the areas of leadership development, executive communication skills and talent strategy. Jennifer McClure offers keynotes, workshops and training that inspire and teach business leaders to be more effective in their careers and as leaders of their organization’s most valuable resource – people. Contact us to schedule an event or to discuss our strategic consulting and advisory services.

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How Does Human Resources Use Social Media? [Infographic]

Recently, BLR’s HR Daily Advisor published the results of their HR Trends survey – sponsored by SuccessFactors.

Although the size was relatively small (300 HR Practitioners), the survey results offer some interesting and specific insights about how HR professionals are utilizing social media in the workplace. Top areas identified for social media integration included:

  1. Recruiting
  2. Employee Communications
  3. Training
  4. Onboarding
  5. Teambuilding

Check out some of the specific responses related to How HR Uses Social Media in the infographic below and download a free copy of the full HR Trends survey results, which includes additional information and insights regarding current practices for retention and engagement, formal programs for tracking and development and key HR metrics.

BLR's 2013 Social Media Infographic

BLR’s 2013 Social Media Infographic: By HR.BLR.com

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Unbridled Talent LLC is a consulting and advisory firm providing services to clients in the areas of leadership development, executive communication skills and talent strategy. Jennifer McClure offers keynotes, workshops and training that inspire and teach business leaders to be more effective in their careers and as leaders of their organization’s most valuable resource – people. Contact us to schedule an event or to discuss our strategic consulting and advisory services.

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11 Human Resources, Recruiting & Leadership Practitioner Speaker Recommendations

I attend and speak at dozens of conferences each year – many focused on audiences of practitioners in the Human Resources, Recruiting and Leadership Development professions.

One common theme at all of these events? A paltry number of actual practitioners (i.e. professionals who work in their field at a company that they don’t own and/or isn’t a consulting firm and/or isn’t a law firm) on the agenda as Speakers.

I’m sure there are plenty of reasons for this, but my guess is that one of the biggest reasons is – practitioners are not “professional Speakers” who have the time or inclination to run the gauntlet required by many events in order to be considered for a coveted spot on the roster – let alone a keynote slot.

So what are you to do as an event organizer? Go get them. They’re out there. Many with tons of speaking experience and great information to share. Your conference or event will be better because you didn’t just seek out an author of some unknown book or a consultant or lawyer who will also agree to be a sponsor of your event. Trust me.

I’ve done the hard work for you. From the hundreds of Speakers I’ve seen and can personally recommend, I’m sharing my Top 11 below.

Steve Browne, SPHR – Executive Director of Human Resources, LaRosa’s, Inc.

Who’s That Guy? Steve is a fiercely passionate, intentional HR practitioner who wants to bring the entire HR community together. (Literally.)

Location: Ohio

Keynote/Session Topics:

  1. Culture, Integrating HR Throughout an Organization
  2. Using Conflict to Your Advantage
  3. Networking/Connecting with Others
  4. Innovation in HR that Sticks

Why Steve? I’ve seen Steve speak dozens of times and never miss a chance to do so. He’s often an event’s highest rated Speaker and gets invited back to speak at events year after year. He’s truly passionate about HR and is the profession’s biggest cheerleader. He’s an HR executive who tells is like it is – in a practical, fun and humorous way.

Blog: Everyday People
LinkedIn: Steve Browne, SPHR
Twitter: @sbrownehr

Broc Edwards – SVP, Director of Learning & Leadership for a fantastic community bank

Who’s That Guy? Broc is a speaker, writer, facilitator (and mountain biker) who is passionate about increasing the performance of business and humans. He seeks to play bigger, do better, and move the world.

Location: Texas

Keynote Session Topics:

  1. HR As A Competitive Advantage
  2. Next Level HR: It’s all about the User Experience
  3. Business Gets Done For, Through and By People. Period.

Why Broc? Broc is a practitioner whose sweet spot is the intersection of business and people. People are an organization’s only sustainable competitive advantage – and your audience needs to learn how to get the most out of them. Your audience also loves books by Speakers – and he’s written one – What Thinks You? A Fool’s Eye View of Human Resources.

Blog: fool (with a plan)
LinkedIn: Broc Edwards
Twitter: @brocedwards

Mary Faulkner – Director of Talent Management, ClearChoice Dental Implant Center

Who’s That Girl? Mary is a leadership & talent professional who works within organizations to help build better companies. She specializes in people and organizational development and spends her spare time thinking about self-awareness/accountability, neuroleadership, engagement, decision-making and other brainy type stuff. She’s also a random fact sponge and has a weakness for peanut butter.

Location: Colorado

Keynote/Session Topics:

  1. The Disengagement Decision: How employees get there & how leaders can help them make the right decision
  2. Surviving a Matrixed Organization – A 12 Step Program
  3. The Leader’s Legacy: Understanding & controlling your impact on your company’s culture
  4. Connecting The Dots: Why HR should play the role of “connector” in an organization & how to do it
  5. Put The “Critical” Back Into Your Thinking: How HR can help business make better decisions

Why Mary? I’ve worked with Mary in the past and have also seen her present many times. She’s excellent – both in knowledge of Leadership and Talent Management, as well as the process of building an effective and engaging presentation. She will nail a seminar, training session or keynote at your event. I promise.

Blog:  Surviving Leadership: Your Survival Guide OF and FROM Leadership
LinkedIn: Mary Faulkner
Twitter: @mfaulkner43

Amybeth Hale – Platform Services Recruiter, Concur Technologies

Who’s That Girl? Amybeth has been working as a recruitment sourcing professional for over a decade and enjoys finding interesting and talented people for great opportunities. She’s got experience working with both third party recruiting firms and corporate recruiting teams at premier companies such as Microsoft, AT&T and Waggener Edstrom Worldwide. Amybeth is also the former Editor of SourceCon.com, an internationally recognized recruitment sourcing publication.

Keynote/Session Topics:

Amybeth can share key insights and deep experience in all aspects of candidate sourcing, prospect contact information gathering, initial prospect outreach, Internet mining, Boolean search query creation, appropriate use of social media for sourcing/prospecting.

Why Amybeth? Sometimes your conference or event needs a meaty presentation on the how-tos. For that, you need an industry expert who’s been there, done that – and continues to find new ways of doing it. I’m a long-time Fan of Amybeth and I’ve seen her present at several conferences. She knows her stuff and cares deeply about advancing the sourcing profession and building a good partnership between sourcers and recruiters. Amybeth is truly top shelf.

Blog: Check out her posts on SourceCon and ERE.net + ResearchGoddess.com
LinkedIn: Amybeth Hale
Twitter: @researchgoddess

John Hudson, SPHR – HR Business Partner, Discovery Communications/Harpo Studios, Inc.

Who’s That Guy? John is the lucky HR Business Partner that gets to work with both Discovery Communications and Harpo Studios (and yes, he’s met Oprah many times – but he can’t tell you about it or he’ll have to kill you). He’s an HR generalist who has supported business leaders in a variety of functions including insurance, finance, legal, IT, sales and production.

Location: Illinois

Keynote/Session Topics:

  1. Getting Your Foot in the Door Without Putting Your Foot in Your Mouth – everything from building a digital footprint to making connections and then sealing an interview
  2. Building Credibility and Relationships To Increase HR’s Influence

Why John? John was a featured Speaker at the 2013 SHRM Student and Faculty Conference earlier this year and was also the emcee at last month’s 2013 Illinois SHRM Conference. He brings a fresh perspective and new ideas to the work of #TrenchHR, and he’s passionate about mentoring other HR professionals and business leaders.

Blog: Official Blogger for SHRM’s We Know Next blog
LinkedIn: John Hudson, SPHR
Twitter: @johnphudson

Jay Kuhns, SPHR – Vice President of Human Resources, All Children’s Hospital – A Member of Johns Hopkins Medicine

Who’s That Guy? Jay gets fired up about leadership, blogging, speaking, doing HR differently, healthcare, social media, coffee and hockey.

Location: Florida

Keynote/Session Topics:

  1. Taking HR Social and Not Apologizing For It
  2. HR Transformation Is A Risky Brutally Long Process That Will Change Your Life

Why Jay? Jay is changing the way HR does business by doing more than just talking about it. He’s the real deal in terms of an executive HR practitioner that your HR and business leaders want to hear from. The 2014 Louisiana SHRM Conference has already booked him as a keynote for their event next year – because, or course, they only bring in the best HR Conference keynote speakers.

Blog:  NoExcusesHR
LinkedIn: Jay Kuhns, SPHR
Twitter: @jrkuhns

Trish McFarlane – Director of Human Resources, Perficient

Who’s That Girl? Trish is a career HR business leader, having held leadership roles at Big 4, public relations, healthcare and technology consulting companies. She’s currently the head of HR for Perficient, Inc., as well as the co-founder of HRevolution – a learning and networking event for HR, marketing and social media professionals and a co-founder of the Women of HR blog community. Another “co” to add to her credentials? She co-hosts the HR Happy Hour radio show, which focuses on talent management, recruiting, HR technology, leadership, careers and more.

Location: Missouri

Keynote/Session Topics:

  1. HR Thinking Creatively: How to start a business from scratch
  2. Thinking Outside the (In)Box – Trends in HR Technology
  3. How Social Tools Empower the Organization
  4. Employer Branding and Employee Engagement

Why Trish? Trish regularly presents to audiences of senior level HR and business professionals and has been sharing her experiences as an HR Leader on her blog – HR Ringleader – for several years. She’s passionate about HR practitioners becoming educated in HR technology so they can recommend better business solutions to leadership and she is one of the few who is pushing the boundaries and seeking to expand the scope of HR within business.

Blog: HR Ringleader
LinkedIn: Trish McFarlane
Twitter: @TrishMcFarlane

Neil Morrison – Group HR Director UK and International companies, Penguin Random House

Who’s That Guy? A 17-year veteran in HR, Neil is a blogger, tweeter, agent provocateur aka loudmouth, merger of companies, changer of cultures, challenger of norms.

Location: United Kingdom

Keynote/Session Topics:

  1. Cultural Mind Shift in an Age of Discontinuity: How to transition organizations when everything has to change, but everything has to stay the same
  2. HR: The Driver of Organisational Performance: How a systemic approach can drive success

Why Neil? Your conference or event needs someone on the agenda who can talk about HR from a global perspective and also someone who can talk about HR in a way that provokes thought, change and action. (Here’s your guy.) Neil was recently named UK HR Director of the Year 2013 and he’s passionate about company culture, change, leadership, organizational development and organizational strategy. He also likes wine and cheese, so add that to his Speaker gift basket.

Blog: Change-Effect
LinkedIn: Neil Morrison
Twitter: @NeilMorrison

Lisa Rosendahl, SPHR – Human Resources Director, a federal healthcare organization

Who’s That Girl? Lisa is an astute business leader with more than 18 years of experience in human resources. She has led and provided expertise to strategic HR operations in both public and private organizations and currently works in a prominent federal healthcare organization. Lisa is also a co-founder of the Women of HR blog community.

Location: Minnesota

Keynote/Session Topics:

  1. Now Is The Time: Grow Up and Lead
  2. Breaking Down The Walls Between Human Resources and Our Customers

Why Lisa? Lisa is passionate about leading teams, developing others and building the relationships necessary to consult, advise and impact decisions as a business leader and an HR professional. She’s an engaging presenter who brings a relatable and seasoned perspective and who also motivates audiences with stories of how bringing the best of who you are to any situation can make all the difference in the world.

Blog: Lisa Rosendahl – Story. Flow. Tribe.
LinkedIn: Lisa Rosendahl, SPHR
Twitter: @lisarosendahl

Lars Schmidt – Senior Director Talent Acquisition & Innovation, NPR

Who’s That Guy? Lars is a change catalyst who believes strongly in blending best practices, technology, and relationships to develop and drive talent initiatives with limited resources; leveraging innovative recruiting techniques and building proactive and sustainable global talent programs. He’s got global talent acquisition and HR experience that spans a variety of industries including technology, web, media, non-profit, eCommerce and consulting sectors.

Location: Washington, DC

Keynote/Session Topics:

  1. Recruiting Lessons From The Trenches: How To Develop Social Recruiting Strategies That Work
  2. Recruiting To Win: Confessions Of An HR MacGyver

Why Lars? Lars has a wealth of experience in talent acquisition and HR and I’ve heard him speak many times. His presentations are a mix of how-to, practical tips and innovation. Your audience will appreciate hearing from someone who’s actually re-imagined a recruiting function and tried things that worked/didn’t work. Learn more about some of the work of Lars and his team in this article from The Washington Post.

Blog: Amplify Talent
LinkedIn: Lars Schmidt
Twitter: @ThisIsLars

Will Staney – Director of Recruiting & Strategic Programs, SuccessFactors

Who’s That Guy? Will’s career is a culmination of combining over a decade of sales experience with his passion, education, and track record of success with corporate recruiting using new media marketing tactics. He’s the guy who’s keeping up with (and implementing) emerging social, recruiting and HR technologies to ensure that SuccessFactors is on the cutting edge.

Location: Texas

Keynote/Session Topics:

Topics: Employer Branding, Talent Acquisition Social Media Strategy, Recruiting Analytics, Social Sourcing Tactics, Career Site Strategy/Design, Recruitment Marketing/Advertising Strategy (multi-channel/online campaigns), early talent programs (college/new grad recruiting)…to name a few

Why Will? Will has solid experience and success recruiting highly sought after talent in some of the most competitive industries in the world. He’s an award winner (Workforce Management’s 2013 Game Change award and Glassdoor’s Top 10 Social Recruiters) and he’s always one of the first to try new technologies. You may have seen him – he’s the guy wearing the Google Glasses.

Blog: Find Will on the SuccessFactors blog + RecruitMedia – Social Recruitment Guide
LinkedIn: Will Staney
Twitter: @willstaney

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So there you have it. Choose one or several from the list. Make the Speaker approval process easy for them. PAY THEM. The work that they will put into making a great presentation at your event isn’t included in their day job and their time is valuable. Please demonstrate that you agree.

Oh, and I’d love to join anyone on this list on the Speaker roster at your event. 🙂

Got another great practitioner to recommend as a Speaker at human resources, recruiting and leadership development events? Leave a Comment and tell me about them!

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Unbridled Talent LLC is a consulting and advisory firm providing services to clients in the areas of people strategies, leadership development and career growth. Jennifer McClure offers keynotes, workshops and training that inspire and teach business leaders to be more effective in their careers and as leaders of their organization’s most valuable resource – people. Contact Us to schedule an event or to discuss our strategic consulting and advisory services.

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