Jennifer McClure`

Equipping people leaders to navigate change — and design the future — with boldness and purpose.

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Written by Jennifer McClure

What Are the Best Interview Questions to Identify Leadership Potential?

Question In my role as a Consultant focused on recruiting, coaching and developing Leaders, I think I know a good Leader when I see (i.e. get to know) one. This super-power comes from a combination of my experiences – I’ve worked with several great Leaders and I’ve also had exposure to some pretty bad ones too – and the formal and informal training that I’ve received throughout my career.

However, sometimes for me – and I’ve certainly seen it with hiring managers and clients – it’s hard to guard against that “gut feel” you get when you just know that someone has what it takes to be a successful leader. In short, we’ve all fallen victim to the “I just like ’em” syndrome that almost never is a predictor of actual results.

Recently, Dan McCarthy shared Three Questions for Potential Managers to Ask Themselves over on his blog Great Leadership. While the three questions Dan posed are good ones an aspiring leader should ponder before pursuing a managerial role (“Why do I want to be a Manager?”, “Do I have what it takes to be successful?” and “What do I want to become?”), I found the listing he shared of predictors of leadership success to be of particular interest. Here’s a snippet from Dan’s post:

We know there are certain skills and attributes that can be demonstrated in a non-managerial role, that if done well, are predictors of managerial success. For example, Development Dimensions International (DDI) has developed a set of criteria that they say will accurately predict executive success, based on their own experience and research, and research by others.

According to DDI, the “right stuff” for future managerial success includes:

  1. Propensity to lead. They step up to leadership opportunities
  2. They bring out the best in others
  3. Authenticity. They have integrity, admit mistakes, and don’t let their egos get in their way
  4. Receptivity to feedback. They seek out and welcome feedback
  5. Learning agility
  6. Adaptability. Adaptability reflects a person’s skill at juggling competing demands and adjusting to new situations and people. A keyhere is maintaining an unswerving, “can do” attitude in the face ofchange
  7. Navigates ambiguity. This trait enables people to simplify complex issues and make decisions without having all the facts
  8. Conceptual thinking. Like great chess players and baseball managers,the best leaders always have the big picture in mind. Their ability to think two, three, or more moves ahead is what separates them from competitors
  9. Cultural fit
  10. Passion for results

Try assessing yourself against this list of criteria. Better yet, ask your manager and others to assess you. If you’re lacking in any key areas, that’s OK – most of these things can be improved with awareness, practice, and feedback. Other management skills are learned and mastered once in the role and with experience.

While I think most would agree that no checklist of characteristics will be a 100% predictor of future success as a Leader, I like using this approach as a starting point for both individual assessment and for developing some interview questions when selecting individuals for leadership roles. I can think of several ways to get at these qualities through the ever popular “Tell me about a time..” behavioral interviewing questions, but I’m not a big fan of interviews that rely solely upon those types of questions – especially with non-skilled interviewers.

I’m interested in your feedback and ideas in regards to the questions that you ask candidates, or have been asked as a candidate, to identify potential for success as a Leader. What questions would you suggest asking in an interview to assess the leadership qualities listed above?

Hit me in the Comments section with the best questions that either you are asking or have heard and let’s do some crowd-sourcing to come up with a great list. And it’s o.k. to share your best “Tell me about a time…” questions too – just be sure to use them wisely.

Question Mark uploaded by Marco Belluco

Categories: Blog, Interviewing, Leadership
Posted on July 16, 2009

Written by Jennifer McClure

A Recruiting/Sourcing Pro Explains How to Use LinkedIn for Job Search

Binoculars I’ve referred my readers before to the candidate sourcing genius of Glen Cathey and his blog (Boolean Black Belt), which is must-read for me in my Google Reader. I enjoy learning from people who are at the top of their game and really appreciate the many folks out there who share so much of their hard earned knowledge for free on their blogs. Glen is most definitely one of those people and while he’s normally sharing complex methods and tips on how Recruiters and Sourcers can find candidates via the own internal databases, job boards, social networks and the internet, last week he posted a great tutorial for those in career transition on How to Use LinkedIn in Your Job Search.

As is his style, the post is long and includes several illustrations and “how-to” videos. It’s very detailed and worth spending some time with it to digest. If you’re interested in performing Company research, finding opportunities and making connections to those opportunities via LinkedIn, I’d recommend you bounce over there and take a look. Also, if you find the information valuable, leave Glen a comment letting him know that you thought so!

How to Use LinkedIn In Your Job Search Tips Include:

  • Using LinkedIn’s Job Search feature
  • How to identify the connections you already have to Jobs posted within LinkedIn
  • Finding connections on LinkedIn to jobs posted outside of LinkedIn
  • How to use LinkedIn Groups to communicate with people regarding job opportunities
  • Locating job opportunities posted within LinkedIn Groups
  • Advanced tip: How to “x-ray” LinkedIn to find Contacts outside of your Network
  • How to use LinkedIn to find and research Companies of interest

Categories: Blog, LinkedIn
Posted on July 14, 2009

Written by Jennifer McClure

Clues For How to Use LinkedIn

Sherlock Holmes It’s no secret here in Cincy Recruiter’s World that I’m a LinkedIn
Fan. When I boot up my computer each day, the first thing I open after
Outlook and Google is LinkedIn – and it’s open all day as I drop in out
on a regular basis. I use LinkedIn to stay connected to my network, to
research people and companies and to learn new things from the Groups
I’m in, questions that are asked/answered in the Answers section and
the numerous blog posts, Slideshare presentations and reading suggestions that are uploaded by those I’m connected to.

I speak to groups and organizations regularly and I probably answer several questions a day from individuals about how to use LinkedIn. Recently, Kerry Sandberg Scott – the brains behind the super awesome blog Clue Wagon
– asked if I’d answer some common questions that she gets from her
readers to share on her blog. I was happy to participate and this week,
she’s running a LinkedIn 101 series of posts with those
questions/answers. The first post is up today – LinkedIn 101: Getting Started – and myself and another Recruiter – Betsy Curtin from plum
– will be sharing our thoughts. So check out what we had to say and if
you’re not a subscriber to Clue Wagon already – I’d encourage you to do
so. Kerry shares a lot of great information on HR, job search and
recruiting with a sense of humor and great writing style.

For more tips on how to use LinkedIn, check out the 2nd most popular post to date on this blog – 25 Web Resources to Help You Get Your LinkedIn Game On.

Do
you have any burning questions about LinkedIn? If so, share them with me in the Comments section and I’ll do my
best to answer them in a future post.

Categories: Blog, LinkedIn
Posted on July 13, 2009

Written by Jennifer McClure

6 Tips For Developing Executive Presence

While attending the SHRM Annual Conference, I attended a session led by Author and Communications Expert Dianna Booher titled “Creating Executive Presence: Communicate with Confidence in the C-Suite”.

6-tips-to-develop-your-executive-presence

As an Executive Coach who works with leaders to improve their skills and grow in their careers, it’s not uncommon for me to work with an otherwise successful leader who just doesn’t have the charisma or “it factor” that some are blessed which naturally compels people to follow them.

Thankfully, all hope is not lost, and Ms. Booher’s session provided some great tips about how changing some of the physical aspects of one’s delivery style can make an immediate and noticeable difference in communicating with confidence, style and substance.

What Does Executive Presence Look Like?

To demonstrate her point, two members of the audience were invited up onto the stage to give a 60-second presentation about a project they were currently working on to the audience of several hundred.

Following their short speech, Ms. Booher took each person to the side of the stage, and provided just 30 seconds of coaching. Then, they were asked to deliver their presentation once again using the tips she had provided.

The first brave volunteer walked up to the stage with confidence, but once she faced the crowd and began to speak, she seemed to sink into the back of the stage and spoke very softly. When her time was up and the brief coaching was provided, she tried again. This time she looked out into the crowd, walked to the front of the stage, and shared her project once again.

When asked for feedback on the difference in the two presentations, audience members commented that the speaker was perceived as more confident, strong, engaging – and even “more beautiful”. (Huh? Not sure about that one.)

The second volunteer shared a brief story about the need to get in better physical shape in order to begin playing tennis with his college age son, so they could spend more time together. While sharing his story, he was casual, smiled and stood right in the center of the stage looking out across the room at the entire audience. He seemed comfortable enough, but after 30 seconds of coaching, he walked strongly to the left of the stage, poke about his challenge, moved to the right of the stage, and shared his plan to succeed. He also sprinkled in a few bits of humor during his delivery that engaged the audience in his story.

Once again, the feedback from the audience was that his second presentation was strong, confident, funny and focused. Unfortunately for him, no comments about his physical appearance, but we definitely liked him.

6 Tips To Demonstrate Executive Presence

So what were some of the secrets shared with the audience volunteers in 30 seconds of coaching that made such a difference? Booher’s tips included:

  • Use random, sustained eye contact with several members of the audience. Focus on a few people here and there while speaking. “If you’re looking at everyone in the room – you’re looking at no one in the room”.
  • Make sure that your body language is strong and confident in order to project that with your tone – because your voice always follows your body language.
  • Before you start to speak, stand up and stand still for 5 seconds. Doing so will make you look very much in control.
  • When addressing a large group from a stage – walk out: stand still for 5 seconds, then start speaking by making eye contact with one person in the far corner of the group to the left, and then one person in the far corner of the room to the right.
  • Gesture from the shoulder rather than from the elbow or the wrist because these types of moves make you look more powerful.
  • Use your space purposely. Stand still. Make a point. Move as you transition to the next point. Then stand still, make a point, move, etc.

Based on the impromptu demonstrations shared in the session today, it was easy to see how implementing these tips into your speaking style can make a difference in how you’re perceived by the audience.

The really good news is that you’re not out of luck if you’re not born with “executive presence”. Like most things, with intention and practice, it can be developed!

Categories: Blog, Leadership, Speaking
Posted on June 30, 2009

Written by Jennifer McClure

Look Mom! I’m Going to the 2009 SHRM Annual Conference!

Liveblogging Next week I’ll be in New Orleans attending the SHRM Annual Conference June 28 through July 1st – and you’ll be glad to know that I’ve already stocked up on anti-frizz products in an effort to control my hair’s natural tendency to poof to unflattering proportions in the more tropical climes…

If you’ve read my Bio or LinkedIn Profile, you know that I spent most of my career as an HR Pro before making a change in 2006 to become an Executive Recruiter/Coach & Consultant. When I worked in HR, every year I would receive the Conference brochures and devour them wishing that I could attend to learn about what was new and happening in HR, as well as to meet some of my peers. But every year, the money either wasn’t in the budget, or the few times that it was budgeted, something always came up that prevented me from attending. So I’m super excited about this opportunity to finally make the pilgrimage to the land of 10,000+ HR Pros and also to participate as a Press Blogger!

I’ll be tweeting, blogging and vlogging while at the Conference and sharing my learnings and experiences in several places. Kris Dunn, Jessica Lee and myself will be covering the Conference for Fistful of Talent and I’ll also be playing the role of “Roving Reporter” for RecruitingBlogs.com and a new website RecruitingConferences.com. I’ll link to any shenanigans I post on those sites here on Cincy Recruiter’s World, but if you’re not already subscribing to these resources – you should be!

At the Conference, there will be a ton of opportunities to learn about all of the areas of “People Strategy” that I’m consistently curious about, including Recruiting, Executive Coaching, Human Resources, Company Culture and Employment Branding and I’ve tried to select sessions to get my fill in as many of those areas as possible. Here’s my tentative schedule so far:

Sunday, June 28th
2:30 pm     Opening General Session with Jack Welch (we’re like BFF now that I follow Jack on Twitter)
5:00 pm     Press Briefing

Monday, June 29th
7:00 am     Retention Before Hiring, After Hiring and Long-Term Retention Strategies
10:45 am   Creating a Great Place to Work: Lessons from the 2009 ’50 Best Small & Medium Companies to Work for in America’
12:00 pm   Lunch with Kris Dunn & Jessica Lee
2:00 pm     How Your Web Site Can Be Your #1 Recruiting Tool
4:00 pm     Creating Executive Presence: Thinking on Your Feet
6:00 pm     Yahoo! HotJobs VIP Party

Tuesday, June 30th
7:00 am     Strategic Interviewing Practices
10:45 am   How to Give a Butt-Kicking Presentation
2:15 pm     Employment Branding: Branding Your Organization To Attract & Retain A-Level Talent
6:00 pm     Tweetup at Ruth Chris Steak House

Wednesday, July 1st
10:00 am   Become a Talent Magnet: How to Entice, Endear & Engage Top Talent
11:30 am   HR Blogger Panel: Kris Dunn, Jessica Lee, Laurie Ruettimann & Lance Haun

You should also check out some of the other bloggers who will be attending the Conference. I’ve linked to their Twitter profiles below, as well as their most recent posts about their Conference plans:

Lance Haun – Your HR Guy: Updated SHRM 2009 Schedule

Sharlyn Lauby – HR Bartender: The Big Easy

Jessica Lee – Jessica Lee Writes: New Orleans…Here I Come!

Michael Long – The Red Recruiter: SHRMing Out With Twitter

Laurie Ruettimann – Punk Rock HR: Social Media, Human Resources & SHRM

Mary Ellen Slayter – SmartBlog on Workforce: My SHRM Schedule

Mark Stelzner – Inflexion Advisors: HR Gone Wild – SHRM 2009

UPDATE: Thanks to Brett Farmiloe of Jobing.com for making me aware of his post 5 Ways To Participate in SHRM 2009 From the Office on ERE.net. Good tips for those who must stay home!

You can catch me tweeting as @CincyRecruiter and follow all “real time” Conference tweets via Twitter Search here with the hashtag #SHRM09. (You don’t even have to sign up for Twitter to do so!)

If you’ll be attending the Conference, I’d love to meet you there! You
can get my contact information by texting JENNIFERM to 50500 (via
Contxt).


Categories: Blog, Employment Branding, Executive Coaching, Human Resources, Recruiting, Twitter
Posted on June 26, 2009

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