Jennifer McClure`

Equipping people leaders to navigate change — and design the future — with boldness and purpose.

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Written by Jennifer McClure

Developing a Social Recruiting Strategy: From Bigot To Believer

In an effort to highlight HR, Recruiting and Talent Management professionals who are developing and implementing Innovative People Strategies every day in their workplaces, I’m starting a regular guest post series here on the Unbridled Talent blog to share some of their work and best practices. Today’s guest post is from R.J. Morris, the corporate Director of Staffing at McCarthy Building Companies, Inc. I first became aware of R.J. through reading his guest posts on Fistful of Talent and soon began following him on Twitter. My impression was that R.J. is a recruiting professional who “gets it” and I had the opportunity to confirm my suspicions when I met him in person at the recent Social Recruiting Summit at Best Buy in Minneapolis, MN.

*

Nine months ago, I would tease my wife when she logged into her Facebook account after the kids went to bed. In a horribly superior tone, I would ask her if she was 15 and IM’ing her BFF. I was neither classy nor witty. Like my mom ten years ago when she talked about “that internet thing,” I sounded like a complete idiot—a social media bigot, if you will. Thankfully, my wife is a very cool lady and recognized that I made fun of Facebook because I did not understand it. These days, I write guest blog posts, tweet and am helping to implement social recruiting in my organization.

Now? My wife makes fun of me daily.

How do you go from bigot to believer? I was, of course, initially afraid I had missed the boat. I kept hearing that companies were using social media to drive recruiting and business results—my limited exposure to Facebook made it seem like it was a tool that told me “Sally’s excited about shopping today” or “Heather has completed the Bugs Collection” on Farmville. Twitter? That was for folks who wanted to follow Ashton and Britney. I was hopeless and overwhelmed.

Thankfully, the social media community is very welcoming, and I began to learn. Progressive HR professionals were soon interacting with me, offering outstanding knowledge and resources. The challenge was how to translate that knowledge to the business that I support. “Look how much professional development I get from colleagues on Twitter,” is quite different than, “Here’s why we think we need to develop and implement a social media strategy across multiple communication channels supporting distinct organizational goals.”

We still don’t have it all figured out. We are trying to be deliberate, not splashy. Our team is responsible for recruiting activities nationwide, so we looked through that prism. LinkedIn was a safe first play. Executives at the company understood the tool, and many were active on the site. For our recruiting efforts, LinkedIn has tools that aligned well with our sourcing strategy, so we went there first. It is, of course, the least social/most controlled network, but it allowed us to establish a presence outside of the corporate website and show some results.

Facebook was next. Yep, my wife enjoyed mercilessly making fun of me each night as I logged on to check out competitors and review top page designs. Mashable became a good friend as we matched user demographics to our national recruiting strategy. I was scared that selling Facebook as a recruiting tool to a conservative organization in a down economy would be tough. Nope. I work with smart people, and they quickly saw the potential power. They realized we were going to have a social media presence regardless—either we would be heavily involved in crafting that presence, or someone else would.

Next up is integrating Twitter and an employee blog to make our people more accessible as we tell our story and show off who we are. We are also reviewing communication material we developed for internal use over the past 12 months—much of that can be leveraged to ensure we can share ongoing and engaging content.

Like most companies, we are still figuring social recruiting out. When we did not know anything about social media, I was upset and felt we were behind. Now, we realize we are working with emerging communication platforms with dynamic rules and usage—getting social recruiting integrated is a process. When I talk with companies that want to start, I tell them to engage with people in the community and learn.

And, no matter what, don’t make fun of people for using the tools.

———-

R. J. Morris is the corporate Director of Staffing at McCarthy Building Companies, Inc. – an ENR Top 10 building company based in St. Louis, Missouri. McCarthy has offices and projects nationally and they recruit really smart people who want to join a company where everyone is an owner.  R. J. is responsible for leading and directing all national recruiting activities using both tried and true old school tactics and the implementing the latest methods (including social recruiting) to support the growth needs of the organization.

Categories: Blog, Guest Posts, Recruiting, Social Recruiting
Posted on July 9, 2010

Written by Jennifer McClure

The SHRMmys – My 2010 SHRM Annual Conference Awards

The 2010 SHRM Annual Conference is officially in the bag and after making my way back across the country, I’ve taken some time to reflect on the conference, the experience and what I took away from it all. There will be more information to share in the coming days, but as someone who attends quite a few conferences, I can safely say that this was one of the best that I’ve been to!

To share some of the highlights of my experience, I thought I’d give out some Awards – all voted on and selected by a committee comprised of yours truly. So without further adieu, I present to you, the first annual (assuming I get to go back) SHRMmys!

Category: General Session/Keynote Speakers

Best Keynote Speaker – Marcus Buckingham. If you’re a fan of the strengths-based movement, have read any of Buckingham’s books or have seen or heard him speak before, Marcus didn’t share anything new. What he did do was focus his talk on the audience (HR pros) in an entertaining and engaging way. It doesn’t hurt that he’s pretty handsome, speaks with an English accent and used lots of humor. The ladies weren’t the only ones who noticed. There were quite a few Marcus #fanboys in attendance as well.

Most Surprising Speaker – Al Gore. The former “next President of the United States” skipped the Power Point for his keynote on the second day and won over the audience with a talk that was about 75% focused on challenges and issues that businesses and HR pros are facing  today. He lost a little momentum when he moved into sustainability and global warming, but that was brief and not unexpected for a guy who won a Pulitzer Prize and an Oscar for his work in that area.

Rising Star – Ray Jefferson. In his brief moment before the keynote by Steve Forbes, Mr. Jefferson was well-spoken and inspiring, speaking directly to the audience and calling for HR to make a difference by hiring our nation’s Heroes. “In this time where it’s critical to do more with less, it’s more important than ever to hire great talent.” More than a few attendees suggested that Mr. Jackson would have been a better choice for the opening session speaker.

Best Speaker at Some Other Conference – Steve Forbes. Someone forgot to tell Steve that this was the largest HR conference in the world, not a stop on his 1996 or 2000 Presidential bid tours. We definitely need to understand business/economic issues in HR, but an inspirational/actionable keynote this was not.

Category: Exposition Hall

Best Booth – Since I was a part of the #monsterlive Social Media Street Team, I’ll recuse myself here, but let’s just say the Monster booth was pretty awesome. Check out my Behind the Scenes Tour of the Monster.com SHRM10 booth before the Expo Hall opened and I’ll let you be the judge.

Most Intriguing Booth – Corporate Lactation Services, Inc. With a tag line like “Professional Excellence in Corporate Lactation”, what’s not to love about this entry? In my book, they deserve an Award just for that.

Best Swag – iPads dominated the giveaways and drawings, but branded USB’s, hand sanitizer and carryalls useful to haul tons of swag that can be repurposed as “green” grocery bags ranked high on my list.

Most Coveted Swag – The focused swag grabbers quickly headed for the headgear (Dr. Suess style hats, toboggans, crowns, etc.), Hawaiian leis and Monster Trump dolls. Where this stuff ends up is anyone’s guess, but on Sunday night, they were “must-have” items.

Lamest Swag – Nothing says “we’re in the low budget section” like having a booth full of pens, key chains and refrigerator magnets. My recommendation? Spend less money next year and buy one i__ (insert name of hot Apple product) and do a drawing for a giveaway. You get names for lead generation and up your cool factor exponentially.

Category: Event Coverage

Best Official Event Coverage – SHRM. From the official Conference Daily’s waiting outside hotel room doors in the morning to General Session opening videos (including 3 attendee’s journeys to the event, the opening session Flash Mob and Undercover Boss with SHRM CEO Lon O’Neil and Board Chair Robb Van Cleave) – everything was top-notch. SHRM also embraced social media coverage this year with the implementation of the first “official SHRM Blog Squad”, the first tweet from the SHRM CEO and SHRM10TV “On the Couch” interviews with Manager of PR & Social Media Relations Curtis Midkiff in the Social Media Lounge.

Best Video Coverage – The SmartBrief.com/Monster.com Interview series. SmartBrief Senior Editor on Workforce Mary Ellen Slayter and the MonsterThinking crew teamed up to offer a high-quality, informative and well-done video interview series with HR thought leaders, authors and bloggers like Libby Sartain, Gerry Crispin, Dave Ulrich, Nicole Williams and more. Extremely well done and a great resource archive!

Best Social Media Coverage – Monster.com went all out this year to provide coverage for SHRM10 from an attendee’s point of view through blogging, vlogging and tweeting. Ben Eubanks and I were fortunate to be a part of the #monsterlive Social Media Street team and were encouraged to tweet, blog, video and comment on the conference activities in our own voices and as practitioners to provide a sense of what it was like to be there for those unable to attend. I was super impressed with the planning and effort that went into the Street Team coverage, as well as the participation of the Monster crew – SVP of Global Communications & Social Media Janet Swaysland, VP of Client Adoption Eric Winegardner, Director of Social Media Relations Kathy O’Reilly, Social Media Relations Manager Matt Charney and Manager, Client Training Lisa Watson – and therefore can’t take them out of the running for the top prize in this category just because I was involved. Well done!

Rising Stars – Laurie Ruettimann and Jennifer McClure. (Yay!) While trolling the Expo Hall on the first night doing video interviews with attendees, Laurie and I happened upon SHRM Board Chairman Robb Van Cleave and snagged an exclusive interview with him, where we “broke news” about the next day’s General Session speaker. I’m sure he’ll never forget us and will always cherish the sombrero that Laurie gifted him with at the end. As budding serious journalists, we’re now looking for Agents to handle all of the requests for live event coverage…

Best Blog Coverage – Charlie Judy of HR Fishbowl and John Hollon of TLNT.com. A fixture in the Press Lounge with headphones and game face, Charlie was on fire covering the event with speedy and insightful commentary and observations. John Hollon brings a seasoned journalist slant to his coverage of the conference each year ripping Steve Forbes, praising Al Gore and summing up his thoughts in straightforward posts.

Most Tweets – For sheer volume, it was a close race between Jessica Miller-Merrell of Blogging4Jobs.com and myself. Hopefully, our followers and those keeping up with the #shrm10 hashtag found some value in the volumes of information and observations that we shared.

Best Twitter Coverage – Eric Winegardner and Mark Stelzner. It’s always a pleasure to follow Eric and Mark at any event that they attend. Both are able to provide useful, informative, critical and often hilarious insights in 140 characters or less. Favorite tweets include Eric’s observation following SHRM CEO Lon O’Neil’s Tweetup announcement and Mark heading off the rails during a “social media is evil” session.

Funniest Tweets – Laurie Ruettimann. Laurie’s Twitter stream is a riot most any day, but at conferences, she can be particularly fun to follow. She does a great job of sharing her cynical and educated views in few words and hilarious photos on Twitter.

Category: Social/Networking Events

Best Party – The SHRM / Monster Social Tweetup & Afterparty. This was the first year for SHRM to hold a Tweetup and they teamed with the Tweetup experts – Monster.com. From the bacon chocolate cupcakes, drinks with glowing neon ice cubes, swag bags for attendees and lively networking, this event was first class in every way. Check out photos from the evening and see for yourself.

Best Entertainment – Hall & Oates. For all of the pre-conference bashing that the Hall & Oates choice received, there were plenty of attendees who were jazzed about showing up to hear the duo sing classics such as Private Eyes, Maneater and Rich Girl. While I didn’t personally care to relive the 80’s by attending, those who did all had a great time.

So there you have it, my picks for the 2010 SHRM Annual Conference. If you’re a winner, we’re reducing our carbon footprint and going “green” this year, so consider this a virtual high five for your efforts.

Overall, it was a well-organized event in a fantastic location. I’m already looking forward to SHRM 2011 in Las Vegas!

What Awards did I miss? Award some of your own in the Comments!

Categories: Blog, Human Resources, Just For Fun
Posted on July 2, 2010

Written by Jennifer McClure

2010 SHRM Annual Conference – Day 1 Recap

Day 1 of the 2010 SHRM Annual Conference in San Diego, California is in the books and in my opinion, it’s off to a great start!

In the Opening Session, the event kicked off with a surprise Flash Mob dance before SHRM President & CEO Lon O’Neil and SHRM Board Chairman Robb Van Cleaves welcomed everyone and shared that attendance for this year’s event is up over 4,000 from 2009 – topping 11,000 attendees and including over 800 international members from 73 countries!

O’Neil and Cleaves were followed by a brief message from Assistant Secretary for Veteran’s Employment & Training Services – Ray Jefferson, a true American Hero who lost all five fingers on one hand while serving his country and protecting his teammates from a hand grenade prematurely detonating. Jefferson offered up one of my favorite quotes of the day – “The death of a dream can be the birth of a destiny”. Nice.

Next up, O’Neil introduced SHRM’s “We Know Next” initiative, positioning HR at the center of changes taking place in business today. He also encouraged HR professionals to use the latest communications tools like LinkedIn and Twitter (yeah, Twitter!). He’s even jumped on Twitter himself and you can follow him at @SHRMCEO.

Steve Forbes was this year’s Opening Session keynote and while his talk sent a few heading for the doors early and a few in my row to focus on the back of their eyelids, when I spoke to many of the attendees later on the Exhibit Hall floor, several mentioned that they really enjoyed what he had to say and felt his talk was very good. Blogger John Hollon begged to differ and quickly shared his thoughts via a post on the new (and very good) HR & Talent Management site TLNT.com – illustrating the challenge of an organization as large as SHRM to find a speaker that can please everyone. They can’t.

After the Opening Session, it was time to hit the SHRM Exposition. This year, I’m attending the conference as part of the Monster.com Social Media Street Team and my goal was to capture some of the sights and sounds of the chaos in the Expo Hall once the doors were opened. I was lucky enough to grab Laurie Ruettimann of Punk Rock HR for some commentary on various vendors and their swag and I’ll share a video of her adventures at a future date. (It’s late here ya’ll.) I also did over 20 brief video interviews with some interesting folks I stopped throughout the evening to ask about their plans for the conference or just to comment on their copious or outrageous swag finds. Below are a couple of my favorites that give a flavor of what it’s like. (Email subscribers – click here to view.)

Stay tuned for more live coverage of SHRM 2010 here on Unbridled Talent from me, and follow the conversation via Twitter using the hashtag #shrm10 and #monsterlive. You’ll also find posts daily from the Monster.com Social Media Street Team on the Monster Thinking blog, from fellow Street Team member Ben Eubanks on Upstart HR and the SHRM Blog Squad over at the official SHRM Conference Blog!

Categories: Blog, Human Resources
Posted on June 28, 2010

Written by Jennifer McClure

Time For a Cool Change

Image Credit 1.00 FTE - Impressions of Corporate Life

Several years ago, back when I was working “in the trenches” as an HR Manager in an organization experiencing an insane amount of growth, I often partnered with an outside consulting firm to assist us with various recruiting, leadership development and training initiatives.

Once, during a training session led by the firm’s owner – a wise and engaging gentleman with almost 40 years of combined experience in the corporate and consulting worlds – I remember thinking:

“He’s got the best job in the world. Some day, I want to run my own business too.”

And at that moment, an entrepreneur was born. [cue heavenly music]

But I still had so much to learn…

Fast forward several more years (and no, not over 40 for those of you doing mental math) through a career in Human Resources leadership roles, a second career as an Executive Recruiter and Executive Coach and a third as a professional speaker and trainer – it’s finally time to take that step.

Ladies and gentlemen… Please allow me to introduce my new company – Unbridled Talent, LLC!

Want to learn more about Unbridled Talent?

Below is a short interview (click here if you can’t see the video) I did recently after speaking at the Louisville, KY SHRM Chapter’s monthly luncheon and also leading an afternoon workshop on Using Social Media in HR & Recruiting. In the video, I share a little about my background, a smidge about Unbridled Talent and a bit of my theory on why HR and Recruiting pros need to use social media – all in under 3 minutes!

I’m excited to be able to create a role and a business where I can combine my experiences in Human Resources, Recruiting, Coaching, Leadership, Speaking and Training into one title – President of Unbridled Talent, LLC. It’s the right time for me personally and I also believe it’s a perfect time to work with companies and business leaders to develop and execute Innovative People Strategies!

So here’s a few updates and changes I’d like to share with you:

  • This blog has moved! With the help and patience of the fab Lance Haun, I’ve made the change from TypePad to WordPress, and the name of the blog and site address have also changed to Unbridled Talent and https://jennifermcclure.net/blog. If you’re a subscriber via email or RSS (and if you’re not, I’d love for you to subscribe for automatic updates here or here), then nothing should have changed for you. The feeds still deliver – and during the changeover delivered multiple times. (oops.)
  • There’s a new website and logo – and new business cards that arrived this week! The website is up and running, but will be evolving. I’m a big believer in getting the right expertise involved to create amazing things, so Elaine Suess at beyondbeing llc (who also developed the new logo) will be working with me to make sure that the messaging, benefits of working with us and service offerings are crisp and on point.
  • We’re on Facebook! My goal is to provide unique and personal content on Unbridled Talent’s Facebook Page as well as resources related to Attracting, Recruiting, Developing and Engaging Talent. Trust me, it won’t be just a feed of posts from this blog. There will be pictures, videos and “behind the scenes” content that you won’t see elsewhere. I’d love it if you’d “Like” it!
  • We’re on Twitter! You can still find me on Twitter at @cincyrecruiter and I’ll still be as lovable or annoying (you decide) there as ever. My Twitter strategy has always been to share resources, learn, connect with people, connect people to other people and to be myself – so that won’t change. By following @UnbridledTalent, you’ll get even more resources and information – not duplicate posts of stuff you’ll see if you’re following me elsewhere. It’s my goal to be a valuable source of information in the areas of Talent Attraction, Innovative Recruiting & Sourcing Strategies and People Development – not just noise.
  • My LinkedIn Profile has been updated (if we’re not connected – connect with me!) to reflect my new role, new company and my continued partnership with the fine people at Centennial, Inc. Centennial’s clients often use them as a resource and for assistance with Talent Strategy issues and many of my clients and relationships need Executive Search and Career Coaching Services, so we believe a continued partnership is mutually beneficial. I’m very grateful to the team at Centennial for being extremely helpful and supportive of me in taking this step and I’m excited that we’ll be continuing to work together in the future!

Where We Go From Here

I had much to learn back when I first made the decision to start my own business some day — and thankfully, I still do. I thoroughly enjoy being a student learning from others within the industry and then sharing what I’ve learned with my clients and relationships.

I hope that you’ll join me on this next phase of my journey. Because now, the person who has the best job in the world is… ME!

_________________

Note:

Stay tuned here on Unbridled Talent, “Like” the Facebook Page and follow us on Twitter to catch my coverage this week of the SHRM 2010 Annual Conference in San Diego June 26 – June 30th. I’ll be there as a member of the Monster.com Social Media Street Team / #monsterlive blitz. We’ll be sharing highlights and what’s happening so you can be there – if you couldn’t “be there”.

It’s possible that you may even see more than one post a day on the blog during this next week. Don’t faint. And please don’t unsubscribe. 🙂

Categories: Blog
Posted on June 27, 2010

Written by Jennifer McClure

HRevolution Impact On Those Unable to Attend

Today’s guest post is from Steve Browne – Executive Director of Human Resources at LaRosa’s, Inc. – a regional Pizzeria restaurant chain employing over 1,400 Team Members. Unable to attend the HRevolution 2010 UnConference held this past weekend in Chicago, IL due to family obligations, Steve kept up with the discussion via the #HRevolution hashtag on Twitter. His post conference thoughts as an HR practitioner and passionate member of his profession are below.

———-

I am so geeked after following #HRevolution this week on Twitter and also reading many of the “Post Revolution” blogs. Really, that’s not just shameless flattery.

You see, I’m an HR practitioner!!

And, may I add, I am unabashedly proud and passionate about that, and Human Resources in general!!

All of the pieces I’ve read have made me even more insanely jealous that I wasn’t able to attend this wildly successful UnConference. I wanted to meet the folks I’m connected with on Twitter and be part of an HR Think Tank. It is brilliant and I hope it truly is only the start of a continued effort to gather thought leaders who are changing the face of a profession. It’s a healthy forum and I’m so encouraged that it hasn’t fallen into the traps that a traditional environment can offer.

The one thread I keep reading through the summaries is “What do we do next?” or “What do I do next?”.

That’s an obvious response to the great energy that was created and it is another encouraging sign that this isn’t going to be some short-lived fad or electronic supernova.

As someone who didn’t go, let me offer this as a possible “next step”:

We need to bridge the gap between the HR practitioner and the Social Media folks who are constantly putting out more and more phenomenal material and resources.

I can hear the “Duh!” from you as the reader already!

However, your “Duh!” isn’t being heard or read. You see, I’m one of those odd HR practitioners who is connected and loves it. The VAST majority of my peers aren’t connected, don’t “know how” to be and many are frankly (and mistakenly) afraid to be connected.

This isn’t a social media thing. It’s just exponentially more visible now how entrenched and hidden HR has become. People are more afraid of what to do to the point that they are paralyzed by this both within their organizations and in their profession.

Countless blogs, articles and sessions take HR and bemoan its shortcomings, faults and predicted demise.  Makes you want to go into the field – doesn’t it?

I think the contrary. This is the MOST exciting time to be in HR and #HRevolution proves that. The question is:

“Are the most connected HR voices going to continue to communicate with each other – or are they willing to step forward to be evangelists to the masses who aren’t connected?”

It’s so cool talking with folks around the globe through Social Media, but I’m already noticing that I’m talking to the same people (and so are you). How can we be evangelists? Is someone (or a group of people) willing to do this?

I think that it’s not only needed for HR, but for the people who are the thought leaders as well. I would love to see a list of Connectors who are HR practitioners go where the other practitioners are (chapter meetings, state conferences, SHRM National) and preach the “message” of where the future of HR is going and how to get connected. We can’t keep trying to reach them on Twitter if they don’t have an account!

#HRevolution brought together a great gathering of people who already share some forum of common space in Social Media. It’s time to build the bridge to the “New World” and show the profession the value of what’s being done. I’m excited and putting on my evangelist sandals even now . . .

What’s your next step?

———-

Steve Browne, SPHR is an HR pro who is passionate about connecting people. He runs an internet message board – (the HR Net) – with over 5,500 global subscribers  and facilitates monthly HR Roundtable meetings in Cincinnati. Steve actively serves on the Ohio HR Conference Committee and is also a popular speaker at HR Conferences, HR Associations and business/community groups. His HR street cred includes serving as a past President of the Greater Cincinnati Human Resources Association and being named HR Professional of the Year in Greater Cincinnati.

Want to be a part of the HR Net? Let Steve know! Follow him on Twitter at @sbrownehr.

Categories: Blog, Guest Posts, Human Resources
Posted on May 10, 2010

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