Jennifer McClure`

Equipping people leaders to navigate change — and design the future — with boldness and purpose.

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Written by Jennifer McClure

Building a Culture of Mindfulness and Supporting Employee Mental Health with Headspace CPO Désirée Pascual

Impact Makers Podcast Episode 066

Whether the topic is the increased demand for flexible work, the Great Resignation, or something called Quiet Quitting, the common theme in all of these areas impacting the workplace today is a need to increase our focus on supporting employee well-being and mental health.

The question is “how”?

In this episode, I’m joined by Désirée Pascual, the Chief People Officer at Headspace Health, a digital mental health company. As a trained psychologist, she specializes in organizational and group dynamics focusing on communication and conflict resolution.

Informed by human-centered design principles and data-driven inquiry, Désirée is committed to curating joyful and resilient workplace cultures where employees are empowered to do their best work.

Désirée shares great insights and practical action steps we can take as leaders to support our own mental health, and that of our employees.

Topics Discussed In This Episode:

  • The importance of creating psychological safety in the workplace to allow people to feel comfortable bringing their whole selves to work.
  • How leaders can address and prevent burnout – for themselves, and also for their team members.
  • Steps we can all take to create a more mindful culture in our companies.
  • How diversity, equity, inclusion, and belonging efforts link to mental health in the workplace.
  • What leaders can do to destigmatize use of mental health benefits.

IMPACT MAKERS PODCAST – EPISODE 65

Key Quotes From This Episode:

“One of the things that we really have to focus on as leaders and as organizations is to create the psychological safety for people to bring as much of who they really are into the workplace.” ~ @Désirée Pascual

“When we accomplish moving closer to that goal post of people feeling safe bringing their whole selves to work, the result will be deeper conversations, stronger relationships–not just among coworkers, but also as it relates how you serve your members or your clients as an organization.” ~ @Désirée Pascual

“As leaders we are really called to model what healthy looks like, what safe looks like, and that includes being open about needing mental health support or mental health days off.” ~ @Désirée Pascual

People & Resources Mentioned In This Episode:

Meta from Workplace

Désirée Pascual on LinkedIn

Headspace Health

Headspace for Work

Leadership Workshop Series from Headspace Health

Workforce Attitudes Toward Mental Health Annual Report from Headspace Health

Show Sponsor:

This episode of the Impact Makers Podcast is sponsored by Workplace from Meta.

Everybody’s talking about the metaverse these days, but Workplace from Meta is different – I mean, the clue’s in the name, right?

Workplace is a business communication tool that uses features like instant messaging and video calls to help people share information. Think Facebook, but for your company.

It’s part of Meta’s vision for the future of work – a future in which your job isn’t just something you do, but something you EXPERIENCE. A future in which we’ll all feel more present, connected, and productive.

Start your journey into the future of work at workplace.com/future.

Connect with Jennifer:

Send her a message [https://jennifermcclure.net/contact/]

On LinkedIn: http://www.linkedin.com/in/jennifermcclure

On Twitter: https://twitter.com/JenniferMcClure

On Instagram: https://www.instagram.com/jennifer_mcclure/

On Facebook: http://www.facebook.com/JenniferMcClureSpeaker

Categories: Personal Development, Podcast
Posted on October 6, 2022

Written by Jennifer McClure

Creating Career Pathways to Unlock Opportunity for the Workforce of the Future with Matthew Daniel

Impact Makers Podcast Episode 064

Are you retaining talent by developing and moving them into other opportunities that benefit both their career and the organization?

Data shows that the more we invest in developing and seeing those opportunities for other people to move around the organization, the greater the loyalty to the company, and the greater the retention.

In this episode, Matthew Daniel shares great insights into how leaders can create career pathways to unlock opportunities for their workforce. Matthew is the Principal Consultant of Talent Strategy and Mobility at Guild Education, a company that partners with forward-thinking organizations to transform education into strategic talent advantage, especially for their frontline.

The entirety of Matthew’s career has been about investing in others, seeing them grow, and trying to match them up with opportunities so they can go big, and do bigger and better things.

Listen to our lively discussion and learn why investing in your workforce also makes good business sense.

Topics Discussed In This Episode:​​

  • Guild Education’s new model for creating a win-win situation for both employers and employees when it comes to career growth.
  • How Walmart’s Live Better U has contributed to an 87% increase in promotions for Black employees, and 71% increase in promotions for Hispanic employees versus those not enrolled in the program.
  • What leaders should be doing today to develop the talent that they’ll need in the future.
  • Three things that employees truly want from their work and workplace.
  • How effective internal talent mobility programs and processes can positively impact loyalty, retention and financial metrics of a company.
  • Why not building a talent base in your organization that reflects the consumer population is a recipe for disaster.

IMPACT MAKERS PODCAST – EPISODE 64

Key Quotes From This Episode:

“Leaders make the decisions to invest in their own staff, to build the skills that they need, rather than just expecting to somehow go out on the market and buy those skills through recruiting.”~ @Matthew Daniel

“It can be a win for the employees where they’re developing economic mobility, new skills, getting themselves ready for the future and the employers benefit from their own internal talent pipeline.” ~ @Matthew Daniel

“Among US workers who left a job in 2021, 63% say they left because there were no opportunities for advancement.” ~ @Matthew Daniel

People & Resources Mentioned In This Episode:

Meta from Workplace

Matthew Daniel on LinkedIn

Matthew Daniel’s website

Guild Education

How Rocket Central transformed an unused tuition benefit into a world-class career growth program

Walmart To Pay 100% of College Tuition and Books for Associates

Josh Bersin

Building from the Bottom Up – Harvard Business School

Matthew Daniel’s Chief Learning Officer articles

Matthew Daniel’s Talent Management articles

Show Sponsor:

This episode of the Impact Makers Podcast is sponsored by Workplace from Meta.

Everybody’s talking about the metaverse these days, but Workplace from Meta is different – I mean, the clue’s in the name, right?

Workplace is a business communication tool that uses features like instant messaging and video calls to help people share information. Think Facebook, but for your company.

It’s part of Meta’s vision for the future of work – a future in which your job isn’t just something you do, but something you EXPERIENCE. A future in which we’ll all feel more present, connected, and productive.

Start your journey into the future of work at workplace.com/future.

Connect with Jennifer:

Send her a message [https://jennifermcclure.net/contact/]

On LinkedIn: http://www.linkedin.com/in/jennifermcclure

On Twitter: https://twitter.com/JenniferMcClure

On Instagram: https://www.instagram.com/jennifer_mcclure/

On Facebook: http://www.facebook.com/JenniferMcClureSpeaker

Categories: Leadership, Podcast
Posted on September 22, 2022

Written by Jennifer McClure

Defining Return on Workforce Investment in the Future of Work with Dr. Alexander Alonso

Impact Makers Podcast Episode 063

Did you know that leaders are much more likely to engage in quiet quitting than their actual workers?

They are showing signs of fatigue without any kind of recognition or remuneration for what they’ve done to lead others.

How does this impact the future of work? And what can the leaders of leaders do to help mitigate quiet quitting?

In this episode, I’m joined by Dr. Alexander Alonso, the Chief Knowledge Officer for the Society for Human Resource Management (SHRM), who shares some valuable insights into reinventing the future of work.

The good news? You don’t have to be an HR leader to get something out of our discussion.

We talked about what research shows has changed over the last couple of years in regards to how employees view the workplace, and what they’re looking for employers to provide them that differs from the past.

I also learned several new things in our discussion, including what it means to “Get Netflixed”, what the acronym GESHWI means – and how we’ll all be using it – and the price that some people are willing to pay for being petty at work, as well as the benefits of learning how to discuss taboo subjects in the workplace.

Topics Discussed In This Episode:​​

  • The effects of focusing proactively on mental wellness in the workplace.
  • Why leaders are more likely to engage in “quiet quitting” than those who work for them.
  • What employees are looking to employers to provide them today, that differs from the past.
  • What GESHWI means, and how it correlates to EBITDA.
  • What it means to “Get Netflixed”, and why you don’t want that for your company.

IMPACT MAKERS PODCAST – EPISODE 63

Key Quotes From This Episode:

“We’re empowering employers to bring mental health forward as a priority for their workers.”~ @Dr. Alexander Alonso

“Leaders are much more likely to engage in quiet quitting than their actual workers. And the reason for that is they’re showing signs of fatigue without any kind of recognition or remuneration for what they’ve done to lead others.” ~ @Dr. Alexander Alonso

“Don’t have the kind of conversations and the culture where…eventually your company is going to appear on Netflix in some documentary series where they’re talking about how horrible you were.” ~ @Dr. Alexander Alonso

People & Resources Mentioned In This Episode:

Meta from Workplace

Alexander Alonso, PhD SHRM-SCP

The Society for Human Resource Management (SHRM)

Johnny C. Taylor, Jr.

SHRM Foundation

SHRM Labs

SHRM Research Institute

The Price of Pettiness: Bad Behavior in the Workplace and How to Stomp It Out by Alex Alonso

Talking Taboo: Making the Most of Polarizing Discussions at Work by Alexander Alonso

Show Sponsor:

This episode of the Impact Makers Podcast is sponsored by Workplace from Meta.

Everybody’s talking about the metaverse these days, but Workplace from Meta is different – I mean, the clue’s in the name, right?

Workplace is a business communication tool that uses features like instant messaging and video calls to help people share information. Think Facebook, but for your company.

It’s part of Meta’s vision for the future of work – a future in which your job isn’t just something you do, but something you EXPERIENCE. A future in which we’ll all feel more present, connected, and productive.

Start your journey into the future of work at workplace.com/future.

Connect with Jennifer:

Send her a message [https://jennifermcclure.net/contact/]

On LinkedIn: http://www.linkedin.com/in/jennifermcclure

On Twitter: https://twitter.com/JenniferMcClure

On Instagram: https://www.instagram.com/jennifer_mcclure/

On Facebook: http://www.facebook.com/JenniferMcClureSpeaker

Categories: Leadership, Podcast
Posted on September 15, 2022

Written by Jennifer McClure

Increasing Productivity, Profits, and Retention by Improving Employee Engagement with Dan Kessler

Impact Makers Podcast Episode 062

As a leader, if there was a secret recipe that included the ingredients to increase productivity, generate higher profits, and lower employee turnover and absenteeism in your organization, you’d want that, right?

Well, what if the recipe wasn’t a secret, and the ingredients were available to you today?

I’ve got some good news for you!

The levers that drive employee engagement are available to us all. However, the results vary based upon how well we understand which levers will be the most effective in our organization, and how we create and implement action plans to take advantage of them.

In this episode of the Impact Makers Podcast, I’m chatting with Dan Kessler, President & COO of Energage – a company whose purpose is to make the world a better place to work together.

Dan and the team at Energage help organizations to measure employee engagement, understand where they are today, and guide them to simple actions that they can take to improve their culture, as well as their recruitment and retention strategies.

I think you’ll find some really great takeaways in my conversation with Dan, and be inspired to take action to increase employee engagement in your workplace.

Topics Discussed In This Episode:​​

  • What companies should be doing differently related to their recruitment strategy than they have in the past.
  • How do companies represent authentically what it’s like to work in their organization?
  • The role that pay and benefits play in driving employee engagement.
  • The biggest drivers of employee engagement.
  • How purpose and meaning impact employee engagement.
  • What Top Workplaces are doing that create double the employee engagement levels as the average US workplace.
  • Practical steps that you can take as a leader to positively impact employee engagement in your organization.

IMPACT MAKERS PODCAST – EPISODE 62

Key Quotes From This Episode:

“More engaged employees drives better business results.” ~ @Dan Kessler

“Compensation is essentially the least important factor that drives employee engagement.” ~ @Dan Kessler

“We measure employee engagement based on three things: motivation, loyalty, and employee net promoter score.” ~ @Dan Kessler

People & Resources Mentioned In This Episode:

Meta from Workplace

Dan Kessler

Energage

Top Workplaces

Top Workplaces Research Lab: Employee Well-Being and Burnout

Leaders Can Drive Employee Engagement, the Pandemic Showed Us How

Show Sponsor:

This episode of the Impact Makers Podcast is sponsored by Workplace from Meta.

Everybody’s talking about the metaverse these days, but Workplace from Meta is different – I mean, the clue’s in the name, right?

Workplace is a business communication tool that uses features like instant messaging and video calls to help people share information. Think Facebook, but for your company.

It’s part of Meta’s vision for the future of work – a future in which your job isn’t just something you do, but something you EXPERIENCE. A future in which we’ll all feel more present, connected, and productive.

Start your journey into the future of work at workplace.com/future.

Connect with Jennifer:

Send her a message [https://jennifermcclure.net/contact/]

On LinkedIn: http://www.linkedin.com/in/jennifermcclure

On Twitter: https://twitter.com/JenniferMcClure

On Instagram: https://www.instagram.com/jennifer_mcclure/

On Facebook: http://www.facebook.com/JenniferMcClureSpeaker

Categories: Employee Engagement, Leadership, Podcast
Posted on September 12, 2022

Written by Jennifer McClure

Preparing Gen Z and Tomorrow’s Leaders for Future Success Today with Steve McIntosh

Impact Makers Podcast Episode 060

Gen Z (those born between 1997 and 2012) is characterized by ambitious, disruptive change-makers who are ready to transform how we think about work.

On Episode 60 of the Impact Makers podcast, I’m speaking with CareerPoint Founder and CEO Steve McIntosh. Steve and I shared this conversation as part of a webinar sponsored by CareerPoint, which is also a company that I serve as an advisory board member for.

Our conversation focused on how Gen Z professionals differ from other generations and how leaders can best prepare for Gen Zers in the workplace.

Steve also shared some great tips on how to approach and develop young leaders or new leaders in any generation.

Topics Discussed In This Episode:​​

  • The characteristics of the Gen Z population
  • Setting the expectations in today’s workplace
  • Seeking out mentors and leadership opportunities
  • Mistakes companies and leaders make when bringing this new generation on board
  • Solving the conflict between introducing technology and making things less personal
  • How to bring the five generations together in the workplace
  • Tips for retaining the Gen Z talent

IMPACT MAKERS PODCAST – EPISODE 60

Key Quotes From This Episode:

“Gen Z have joined the workplace at a very interesting time for everyone. And it’s [the COVID pandemic] unprecedented, obviously in our lifetimes and this is going have a profound effect on their entire career.” ~ @Steve McIntosh

“Statistics [show] that 70% of under thirties do not have someone that they consider a mentor at work. That’s a serious problem, and it’s much more serious for women and minorities because it’s less likely that they have someone they identify with that they can ask to become a mentor.” ~ @Steve McIntosh

“Leadership is a skill set in itself. And it’s going to become a lot more challenging when we’re managing people who are working remotely.” ~ @Steve McIntosh

People & Resources Mentioned In This episode:

Meta from Workplace

CareerPoint

Steve McIntosh – CareerPoint Founder & CEO

The New Employee Contract: How to Find, Keep, and Elevate Gen Z Talent by Anthony Onesto

The Employee Value Curve: The unifying theory of Human Resources helping companies and their people succeed together by Steve McIntosh

Show Sponsor:

This episode of the Impact Makers Podcast is sponsored by Workplace from Meta.

Everybody’s talking about the metaverse these days, but Workplace from Meta is different – I mean, the clue’s in the name, right?

Workplace is a business communication tool that uses features like instant messaging and video calls to help people share information. Think Facebook, but for your company.

It’s part of Meta’s vision for the future of work – a future in which your job isn’t just something you do, but something you EXPERIENCE. A future in which we’ll all feel more present, connected, and productive.

Start your journey into the future of work at workplace.com/future.

Connect with Jennifer:

Send her a message [https://jennifermcclure.net/contact/]

On LinkedIn: http://www.linkedin.com/in/jennifermcclure

On Twitter: https://twitter.com/JenniferMcClure

On Instagram: https://www.instagram.com/jennifer_mcclure/

On Facebook: http://www.facebook.com/JenniferMcClureSpeaker

Categories: Podcast
Posted on August 22, 2022

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