Jennifer McClure`

Equipping people leaders to navigate change — and design the future — with boldness and purpose.

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Defining Return on Workforce Investment in the Future of Work with Dr. Alexander Alonso

Impact Makers Podcast Episode 063

Did you know that leaders are much more likely to engage in quiet quitting than their actual workers?

They are showing signs of fatigue without any kind of recognition or remuneration for what they’ve done to lead others.

How does this impact the future of work? And what can the leaders of leaders do to help mitigate quiet quitting?

In this episode, I’m joined by Dr. Alexander Alonso, the Chief Knowledge Officer for the Society for Human Resource Management (SHRM), who shares some valuable insights into reinventing the future of work.

The good news? You don’t have to be an HR leader to get something out of our discussion.

We talked about what research shows has changed over the last couple of years in regards to how employees view the workplace, and what they’re looking for employers to provide them that differs from the past.

I also learned several new things in our discussion, including what it means to “Get Netflixed”, what the acronym GESHWI means – and how we’ll all be using it – and the price that some people are willing to pay for being petty at work, as well as the benefits of learning how to discuss taboo subjects in the workplace.

Topics Discussed In This Episode:​​

  • The effects of focusing proactively on mental wellness in the workplace.
  • Why leaders are more likely to engage in “quiet quitting” than those who work for them.
  • What employees are looking to employers to provide them today, that differs from the past.
  • What GESHWI means, and how it correlates to EBITDA.
  • What it means to “Get Netflixed”, and why you don’t want that for your company.

IMPACT MAKERS PODCAST – EPISODE 63

Key Quotes From This Episode:

“We’re empowering employers to bring mental health forward as a priority for their workers.”~ @Dr. Alexander Alonso

“Leaders are much more likely to engage in quiet quitting than their actual workers. And the reason for that is they’re showing signs of fatigue without any kind of recognition or remuneration for what they’ve done to lead others.” ~ @Dr. Alexander Alonso

“Don’t have the kind of conversations and the culture where…eventually your company is going to appear on Netflix in some documentary series where they’re talking about how horrible you were.” ~ @Dr. Alexander Alonso

People & Resources Mentioned In This Episode:

Meta from Workplace

Alexander Alonso, PhD SHRM-SCP

The Society for Human Resource Management (SHRM)

Johnny C. Taylor, Jr.

SHRM Foundation

SHRM Labs

SHRM Research Institute

The Price of Pettiness: Bad Behavior in the Workplace and How to Stomp It Out by Alex Alonso

Talking Taboo: Making the Most of Polarizing Discussions at Work by Alexander Alonso

Show Sponsor:

This episode of the Impact Makers Podcast is sponsored by Workplace from Meta.

Everybody’s talking about the metaverse these days, but Workplace from Meta is different – I mean, the clue’s in the name, right?

Workplace is a business communication tool that uses features like instant messaging and video calls to help people share information. Think Facebook, but for your company.

It’s part of Meta’s vision for the future of work – a future in which your job isn’t just something you do, but something you EXPERIENCE. A future in which we’ll all feel more present, connected, and productive.

Start your journey into the future of work at workplace.com/future.

Connect with Jennifer:

Send her a message [https://jennifermcclure.net/contact/]

On LinkedIn: http://www.linkedin.com/in/jennifermcclure

On Twitter: https://twitter.com/JenniferMcClure

On Instagram: https://www.instagram.com/jennifer_mcclure/

On Facebook: http://www.facebook.com/JenniferMcClureSpeaker

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Increasing Productivity, Profits, and Retention by Improving Employee Engagement with Dan Kessler

Impact Makers Podcast Episode 062

As a leader, if there was a secret recipe that included the ingredients to increase productivity, generate higher profits, and lower employee turnover and absenteeism in your organization, you’d want that, right?

Well, what if the recipe wasn’t a secret, and the ingredients were available to you today?

I’ve got some good news for you!

The levers that drive employee engagement are available to us all. However, the results vary based upon how well we understand which levers will be the most effective in our organization, and how we create and implement action plans to take advantage of them.

In this episode of the Impact Makers Podcast, I’m chatting with Dan Kessler, President & COO of Energage – a company whose purpose is to make the world a better place to work together.

Dan and the team at Energage help organizations to measure employee engagement, understand where they are today, and guide them to simple actions that they can take to improve their culture, as well as their recruitment and retention strategies.

I think you’ll find some really great takeaways in my conversation with Dan, and be inspired to take action to increase employee engagement in your workplace.

Topics Discussed In This Episode:​​

  • What companies should be doing differently related to their recruitment strategy than they have in the past.
  • How do companies represent authentically what it’s like to work in their organization?
  • The role that pay and benefits play in driving employee engagement.
  • The biggest drivers of employee engagement.
  • How purpose and meaning impact employee engagement.
  • What Top Workplaces are doing that create double the employee engagement levels as the average US workplace.
  • Practical steps that you can take as a leader to positively impact employee engagement in your organization.

IMPACT MAKERS PODCAST – EPISODE 62

Key Quotes From This Episode:

“More engaged employees drives better business results.” ~ @Dan Kessler

“Compensation is essentially the least important factor that drives employee engagement.” ~ @Dan Kessler

“We measure employee engagement based on three things: motivation, loyalty, and employee net promoter score.” ~ @Dan Kessler

People & Resources Mentioned In This Episode:

Meta from Workplace

Dan Kessler

Energage

Top Workplaces

Top Workplaces Research Lab: Employee Well-Being and Burnout

Leaders Can Drive Employee Engagement, the Pandemic Showed Us How

Show Sponsor:

This episode of the Impact Makers Podcast is sponsored by Workplace from Meta.

Everybody’s talking about the metaverse these days, but Workplace from Meta is different – I mean, the clue’s in the name, right?

Workplace is a business communication tool that uses features like instant messaging and video calls to help people share information. Think Facebook, but for your company.

It’s part of Meta’s vision for the future of work – a future in which your job isn’t just something you do, but something you EXPERIENCE. A future in which we’ll all feel more present, connected, and productive.

Start your journey into the future of work at workplace.com/future.

Connect with Jennifer:

Send her a message [https://jennifermcclure.net/contact/]

On LinkedIn: http://www.linkedin.com/in/jennifermcclure

On Twitter: https://twitter.com/JenniferMcClure

On Instagram: https://www.instagram.com/jennifer_mcclure/

On Facebook: http://www.facebook.com/JenniferMcClureSpeaker

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Leading With Empathy: Why It’s Important and How to Do More of It with Marcy Klipfel

Impact Makers Podcast Episode 061

I’m speaking with Marcy Klipfel , Chief Engagement Officer at Businessolver, on Episode 61 of the Impact Makers podcast. As an experienced HR leader, Marcy oversees all aspects of HR, driving a high-performance culture at Businessolver.

For the last 7 years, Businessolver has released a State of Workplace Empathy report that examines the behaviors and benefits that make workplaces empathetic.

Our conversation focused on how empathy is becoming an integral part of effective leadership.

Marcy also shared some practical steps organizational leaders can take to help develop a culture that includes empathy, and more empathetic leaders in their workplaces going forward.

Topics Discussed In This Episode:​​

  • What empathy actually means
  • Why some leaders struggle with empathy
  • What leaders can do to strengthen their empathy muscle
  • The 2022 State of Workplace Empathy report, and why empathy ratings in the workplace are at an all-time low

IMPACT MAKERS PODCAST – EPISODE 61

Key Quotes From This Episode:

“Empathy IS still about holding people accountable and it IS still about owning what you’re feeling or how you are behaving. But it truly is going to that place of saying ‘I really want to live by the reverse golden rule’ so it’s more about understanding what others want done unto them.” ~ @Marcy Klipfel

“Our research shows if you have an empathetic leader and someone who can display that in an authentic way, it is the difference maker when it comes to employees jumping jobs for things that can seem very attractive. But the question is ‘Will I have another empathetic leader? Will I have someone who really truly cares about my perspective in what I may be dealing with?'”~ @Marcy Klipfel

“Employees are not going to give you a pass and say, ‘Oh yeah, I have an empathetic employer’ if they don’t actually feel it and experience it.” ~ @Marcy Klipfel

People & Resources Mentioned In This episode:

Meta from Workplace

Businessolver

Marcy Klipfel

2022 State of Workplace Empathy Study

Brené Brown

The Table Group

Businessolver Webinar: Eavesdropping on the C-Suite: How executives are responding to the empathy gap

Show Sponsor:

This episode of the Impact Makers Podcast is sponsored by Workplace from Meta.

Everybody’s talking about the metaverse these days, but Workplace from Meta is different – I mean, the clue’s in the name, right?

Workplace is a business communication tool that uses features like instant messaging and video calls to help people share information. Think Facebook, but for your company.

It’s part of Meta’s vision for the future of work – a future in which your job isn’t just something you do, but something you EXPERIENCE. A future in which we’ll all feel more present, connected, and productive.

Start your journey into the future of work at workplace.com/future.

Connect with Jennifer:

Send her a message [https://jennifermcclure.net/contact/]

On LinkedIn: http://www.linkedin.com/in/jennifermcclure

On Twitter: https://twitter.com/JenniferMcClure

On Instagram: https://www.instagram.com/jennifer_mcclure/

On Facebook: http://www.facebook.com/JenniferMcClureSpeaker

Categories: Podcast
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Preparing Gen Z and Tomorrow’s Leaders for Future Success Today with Steve McIntosh

Impact Makers Podcast Episode 060

Gen Z (those born between 1997 and 2012) is characterized by ambitious, disruptive change-makers who are ready to transform how we think about work.

On Episode 60 of the Impact Makers podcast, I’m speaking with CareerPoint Founder and CEO Steve McIntosh. Steve and I shared this conversation as part of a webinar sponsored by CareerPoint, which is also a company that I serve as an advisory board member for.

Our conversation focused on how Gen Z professionals differ from other generations and how leaders can best prepare for Gen Zers in the workplace.

Steve also shared some great tips on how to approach and develop young leaders or new leaders in any generation.

Topics Discussed In This Episode:​​

  • The characteristics of the Gen Z population
  • Setting the expectations in today’s workplace
  • Seeking out mentors and leadership opportunities
  • Mistakes companies and leaders make when bringing this new generation on board
  • Solving the conflict between introducing technology and making things less personal
  • How to bring the five generations together in the workplace
  • Tips for retaining the Gen Z talent

IMPACT MAKERS PODCAST – EPISODE 60

Key Quotes From This Episode:

“Gen Z have joined the workplace at a very interesting time for everyone. And it’s [the COVID pandemic] unprecedented, obviously in our lifetimes and this is going have a profound effect on their entire career.” ~ @Steve McIntosh

“Statistics [show] that 70% of under thirties do not have someone that they consider a mentor at work. That’s a serious problem, and it’s much more serious for women and minorities because it’s less likely that they have someone they identify with that they can ask to become a mentor.” ~ @Steve McIntosh

“Leadership is a skill set in itself. And it’s going to become a lot more challenging when we’re managing people who are working remotely.” ~ @Steve McIntosh

People & Resources Mentioned In This episode:

Meta from Workplace

CareerPoint

Steve McIntosh – CareerPoint Founder & CEO

The New Employee Contract: How to Find, Keep, and Elevate Gen Z Talent by Anthony Onesto

The Employee Value Curve: The unifying theory of Human Resources helping companies and their people succeed together by Steve McIntosh

Show Sponsor:

This episode of the Impact Makers Podcast is sponsored by Workplace from Meta.

Everybody’s talking about the metaverse these days, but Workplace from Meta is different – I mean, the clue’s in the name, right?

Workplace is a business communication tool that uses features like instant messaging and video calls to help people share information. Think Facebook, but for your company.

It’s part of Meta’s vision for the future of work – a future in which your job isn’t just something you do, but something you EXPERIENCE. A future in which we’ll all feel more present, connected, and productive.

Start your journey into the future of work at workplace.com/future.

Connect with Jennifer:

Send her a message [https://jennifermcclure.net/contact/]

On LinkedIn: http://www.linkedin.com/in/jennifermcclure

On Twitter: https://twitter.com/JenniferMcClure

On Instagram: https://www.instagram.com/jennifer_mcclure/

On Facebook: http://www.facebook.com/JenniferMcClureSpeaker

Categories: Podcast
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Two Action Steps You Can Take as a Leader to Increase Employee Engagement

Impact Makers Podcast Episode 059

Quick question: when was the last time you asked each of your team members how they’re doing – like how are they REALLY doing?

You never really know how that ONE question can create a massive impact on your company.

As a leader, you want to be able to prepare yourself and your team for this dynamic future of work. And one of the key metrics that you need to invest in is employee engagement.

A Gallup study found that while employee engagement increased in May 2020, it was followed by a significant drop the next month, and a 2022 survey by Bonusly revealed that 63% of workers feel unappreciated by their employer on a daily basis, and 59% of people felt that they have NEVER had a boss who “truly appreciates” their work.

The good news is that the world is ever-changing, and so is the future of work.

In this episode, I’m sharing two Action Steps that you can implement immediately to make a positive impact, and likely affect the engagement levels of your team.

Topics Discussed In This Episode:​​

  • Reviewing your response to when the global pandemic was declared
  • The Gallup reports on the “rise and fall” in employee engagement between May 2020 and June 2020
  • Ensuring visibility and accessibility in your team
  • Appreciating your team members consistently
  • Creative ways to be more intentional about recognizing your team members

IMPACT MAKERS PODCAST – EPISODE 059

People & Resources Mentioned In This Episode:

Workplace from Meta

“Employee Engagement Continues Historic Rise Amid Coronavirus”

“Historic Drop in Employee Engagement Follows Record Rise”

Survey Says: Appreciation Matters More Than You Think

Energage

Lazlo Bock

Humu

Show Sponsor:

This episode of the Impact Makers Podcast is sponsored by Workplace from Meta.

Everybody’s talking about the metaverse these days, but Workplace from Meta is different – I mean, the clue’s in the name, right?

Workplace is a business communication tool that uses features like instant messaging and video calls to help people share information. Think Facebook, but for your company.

It’s part of Meta’s vision for the future of work – a future in which your job isn’t just something you do, but something you EXPERIENCE. A future in which we’ll all feel more present, connected, and productive.

Start your journey into the future of work at workplace.com/future.

Connect with Jennifer:

Send her a message [https://jennifermcclure.net/contact/]

On LinkedIn: http://www.linkedin.com/in/jennifermcclure

On Twitter: https://twitter.com/JenniferMcClure

On Instagram: https://www.instagram.com/jennifer_mcclure/

On Facebook: http://www.facebook.com/JenniferMcClureSpeaker

Categories: Podcast
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